Effective Date

This Privacy Policy is effective as of April 15, 2024, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

Identity and Contact Details of the Operator

West Wing Financial Services Ltd (“us”, “we”, or “our”) operates the https://www.westwingfinancial.ca website (the “Service”). Should you have any questions about this Privacy Policy or our data handling practices, you can reach us at:

Email: admin@westwingfinancial.ca
Phone: 403-818-1071

Scope and Purpose

This Privacy Policy applies to all information collected through your use of our website and services at West Wing Financial Services Ltd, accessible via https://www.westwingfinancial.ca. We are committed to protecting the privacy and security of our clients’ and website visitors’ information.

The personal data we collect is primarily used to provide and enhance the services we offer. Additionally, we collect data to:

Improve website functionality and user experience, ensuring that our site and services meet your needs effectively.
Communicate effectively, allowing us to send important service updates, customer support communications, and other related messages.
Ensure compliance with applicable legal requirements, helping us meet our regulatory and compliance obligations.
Analyze and understand our market, which assists us in developing new products and services that are relevant and beneficial to our clients.

Your personal information is not just a tool to help us operate our website; it’s a critical part of providing a personalized and efficient service to you.

Types of Data Collected

We collect various types of information for numerous purposes to provide and enhance our services at West Wing Financial Services Ltd:

• Personal Data: This may include, but is not limited to, your name, email address, telephone number, and any other information that can be directly associated with you. We may ask you to provide us with this information through our Service, during registration, or through other interactions with our Service.
• Usage Data: We automatically collect data generated by the use of our Service or from the Service infrastructure itself (for example, the duration of a page visit). This data may include details like your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to monitor the activity on our Service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Other tracking technologies used are beacons, tags, and scripts to collect and track information and to enhance and analyze our Service. Here are the types of cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Marketing Cookies: We use Marketing Cookies to inform our services and tailor our advertising to your specific interests.
• Security Cookies: We use Security Cookies for security purposes.

You have the option to instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Data

West Wing Financial Services Ltd uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent, and address technical issues

Data Sharing and Disclosure

We may share your personal data in the following scenarios:

• With Service Providers: We share your data with third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• For Legal Reasons: We may disclose your information if required by law, in response to valid requests by public authorities (e.g., a court or a government agency).
• In Case of Merger or Sale: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will occur to an organization or a country unless there are adequate controls in place including the security of your data.

Security Measures

At West Wing Financial Services Ltd, we take the security of your personal information very seriously. We implement a variety of security measures to maintain the safety of your personal data when you enter, submit, or access your personal information. Some of these measures may measures include:

• Encryption: We use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.
• Secure Servers: All personal information you provide is stored on secure servers that are protected against unauthorized access.
• Access Controls: Access to personal data is limited to employees, contractors, and agents who need to know that information in order to process it for us, and they are subject to strict contractual confidentiality obligations.
• Security Protocols: We implement protocols to manage security incidents effectively should they occur, in addition to preventive measures designed to protect your personal information.
• Regular Audits: We regularly review and update our security practices to improve the protection of your data and to ensure the integrity of our information management systems.

Despite our best efforts, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, absolute security cannot be guaranteed. We encourage you to take steps to protect personal information at your level, such as choosing strong passwords and keeping software up-to-date.

By using our Service, you acknowledge that you understand and agree to assume these risks.

Third-party Services

We engage various third-party service providers to perform functions and provide services to us, including hosting and maintenance, error monitoring, debugging, performance monitoring, billing, customer relationship, database storage and management, and direct marketing campaigns. We share your personal data with these service providers, but only to the extent necessary to perform these functions and provide such services. We also require these third parties to maintain the privacy and security of the personal data they process on our behalf.

User Rights and Choices

You have several choices regarding the use of information on our Service:

• Cookies and Tracking Technologies: You can manage your preferences regarding cookies and similar technologies via your browser settings, allowing you to refuse all or some cookies. Please note that disabling cookies may affect the availability and functionality of our services.
• Opt-Outs: We provide you the opportunity to opt-out of receiving marketing communications from us by using the unsubscribe link within each email we send.

Links to Other Sites

Our Service may contain links to other websites not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We do not control and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

West Wing Financial Services Ltd reserves the right to update or change our Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “effective date” at the top. We may also decide to send an email notification to all affected users or highlight the policy changes upon your next login to our Service.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of the Service after any changes to this Privacy Policy will constitute your acceptance of such changes.

How to Contact Us

If you have any questions about this Privacy Policy, our data practices, or your dealings with our Services, you are encouraged to contact West Wing Financial Services Ltd at:

• Email: admin@westwingfinancial.ca
• Phone: 403-818-1071

Your feedback is important to us, and we are committed to addressing any concerns you may have about your privacy and our data handling practices.